Safelite Reviews

The cost of services at Safelite.com varies depending on the type of service required and the specifics of the vehicle. For a simple chip repair, prices generally range from $50 to $75, while a full windshield replacement can cost between $150 and $250. If the vehicle is equipped with ADAS features, such as cameras connected to the windshield, recalibration is necessary, and this type of windshield replacement can cost between $800 to $1,000 or more. It's important to note that many insurance policies may cover the cost of these services, and Safelite works with insurance companies to manage claims. Additionally, factors like the location and severity of the glass damage, local and state taxes, and any required moldings or fees may affect the final cost. Customers can receive a no-commitment quote by providing their ZIP code and details about their vehicle and glass damage on the Safelite website.

Safelite.com offers a variety of payment methods to accommodate customers' needs. Customers can pay for services using cash, checks, and all major credit cards, including Visa, MasterCard, Discover, and American Express. For those who prefer online transactions, PayPal is also an accepted form of payment. Additionally, Safelite has integrated Afterpay into their system, allowing customers to split the service cost into four interest-free installments over six weeks. This option is available exclusively on Safelite.com and requires customers to sign up for an Afterpay account during the checkout process. Safelite ensures flexibility and convenience in payment options to suit various customer preferences.

Safelite.com provides a national lifetime warranty on products and craftsmanship, which is valid for as long as the customer owns or leases the vehicle. This warranty is not transferable to subsequent owners or lessees. In the event of a defect, customers must contact Safelite within thirty days of discovery to qualify for the warranty. The warranty is applicable at any Safelite location across the United States. For recalibration services, the guarantee lasts for one year after recalibration or until the next recalibration event, whichever occurs first. Regarding cancellations, if a prepaid service booked through Safelite.com is cancelled in full, a cancellation fee plus applicable taxes may be charged, and the original payment amount will be refunded minus the cancellation fee. Service can be rescheduled at any time without incurring a cancellation fee. As for shipping, Safelite does not offer free shipping policies, international shipping, or order tracking support. Modifications and cancellations of orders are permitted.

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To schedule an appointment with Safelite, customers can visit the official Safelite website and use the Get quote + schedule feature. This allows for a convenient and professional service, including the option for Drop & Go™ service for a contactless experience. Additionally, appointments can be made by calling (877) 419 3521 for phone assistance. Safelite offers both in-person and online scheduling options to accommodate different needs. For those preferring to manage their appointments online, logging into the Safelite account provides access to appointment details and the ability to make updates as necessary.

Customers can use their insurance to pay for services at Safelite if their insurance policy includes comprehensive coverage. In this case, they will only be responsible for their deductible. Many insurance companies may cover windshield repair at 100% coverage with no deductible. It is recommended to contact the insurance provider to confirm specific auto glass coverage. Safelite also offers assistance with verifying coverage, filing the claim, and handling all the paperwork. For services not covered by insurance, Safelite accepts multiple payment options including cash, checks, and credit cards.